外卡内用质量管理岗工作职责与职位要求

外卡内用质量管理岗工作职责与职位要求

职位描述：

岗位概述：

监测外卡内用受理质量，跟进执行外卡内用质量优化项目。

the role of china domestic acceptance quality management for overseas issued unionpay card is to monitor the acceptance quality in mainland china for unionpay card issued overseas.

职责描述：

1、根据境外持卡人的投诉等渠道，定位并推动解决外卡内用问题，联合第三方合作机构开展摸排测试、系统升级等外卡内用受理质量优化工作；

2、外卡内用交易监测，包括外卡内用整体交易及个别非金机构的异常波动；

3、基于外卡内用优化策略及交易监测，推动非金机构开通外卡内用受理，确保外卡交易通畅；

4、其他外卡内用相关的工作。

1. based on the complaints about overseas unionpay card using in mainland china and other channels， position the potential issus， execute the relative project of quality optimization with third parties， such as on-site test， system update， etc.

2. monitor the transactionfluctuation of overseas unionpay card usage in mainland china and under certain acquirer;

3. based on the quality optimization strategy and the transaction monitoring result， push third party acquirer to ensure the enablement and stabilization of overseas unionpay card acceptance;

4. other relative work about overseas unionpay card usage in mainland china.

职位要求：

1、全日制统招本科以上学历，理工科、金融相关专业优先；

2、1年以上支付、银行等相关工作经验，对线下受理流程有一定的认知度

3、具备良好的数据分析、逻辑分析及跨团队沟通能力；

4、具备高度责任感、进取心、自我驱动意识，能够在压力下独立跟进项目并按计划完成；

5、具备良好的英语交流及读写能力。

1. bachelor degree or above in engineering and financing preferred;

2. over 1 years experiences in payment or banking industry， with an idea of pos acceptance process;

3. excellent analysis， logic and cross team working skill;

4. sense of responsibility， self-motivated and able to finish projects in time under pressure